Consumer Health Data Privacy Notice
Effective [EFFECTIVE DATE]. Draft for counsel review.
This notice applies to residents of Washington, Nevada, Connecticut, and anyone else where a similar law applies. We apply it to all users.
What we collect
When you ask us for help or message us about a facility, we collect your name, phone number, email (optional), state, the type of help you're seeking (for example detox or mental health), the best time to call, who the request is for, and messages you send about a facility. If you allow analytics, we also collect limited page-activity data on general pages, never on help-request or results pages.
Sources
We collect this information directly from you, and from your browser only with your consent.
Why we use it
We use consumer health data to respond to your request and call you back, to keep consent and opt-out records, and to secure the site.
Who we share it with
We share consumer health data with service providers that host or process data for us ([LIST: e.g., Supabase, Cloudflare, Google Workspace]) under contract; with a specific facility only if you separately authorize that facility by name; and with authorities if legally required. We do not sell consumer health data and we do not use it for advertising.
Your rights
You can ask us to confirm whether we have your data, access it, receive a list of the third parties and affiliates we shared it with, delete it, and withdraw consent. We respond within 45 days. To appeal our decision, reply to us at [PRIVACY EMAIL] with "Appeal". You can also contact your state attorney general.
How to make a request
Email [PRIVACY EMAIL] or call [PHONE]. You can also use our privacy request form.
Contact
[COMPANY LEGAL NAME], [MAILING ADDRESS], [PRIVACY EMAIL].